Privacy Policy

Last updated: February 2026

Curlylocks, operated by Sonia Barton, is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you use our website or contact our locksmith services.

1. Who We Are

Business name: Curlylocks

Owner: Sonia Barton

Email: Curlylocks220@gmail.com 

Service area: Derbyshire and surrounding areas

Curlylocks is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following information:

• Name
• Phone number
• Email address
• Property address (where work is requested)
• Details about the locksmith service you require
• Website usage data (via cookies)

We only collect information necessary to provide our services.

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide locksmith services
• Arrange appointments
• Send quotes or invoices
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

• Contract — to provide services you request
• Legitimate interests — to run our business
• Legal obligation — for tax and record keeping
• Consent — where required (e.g., cookies)

5. How We Store Your Data

We take appropriate security measures to protect your information.

Your data is stored securely and kept only as long as necessary for:

• Providing services
• Legal and accounting requirements
• Resolving disputes

6. Sharing Your Information

We may share data with:

• Payment processors
• Website hosting providers
• Legal or regulatory authorities if required

We never share more information than necessary.

7. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control cookies through your browser settings.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Object to processing
• Request data portability
• Withdraw consent

To exercise your rights, email Curlylocks@gmail.com.

9. Complaints

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

10. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always appear on this page.